Solutions

Strategic Assessment, Audit & Consulting

Customer Operations Assessment

You know your contact center or digital strategy is not delivering optimal results. Let’s uncover why. Real Blue Sky can assess your customer operations to help pinpoint opportunities for profitable experiences your customers will appreciate.

Are you effectively growing wallet share? Getting the most from your customer acquisition campaigns? Can you reduce your churn? We can help you answer these questions.

  • Strategic assessment and audit
  • Pre- & Post-M&A due diligence
  • Regulatory compliance
  • Operating model design
Fractional & Interim Leadership

Contract Executive Leadership

With Real Blue Sky, fractional and interim executive leadership extends the capacity of existing management teams, providing a cost-effective way for client organizations to add executive talent flexibly.

Contract executive leaders help clients fill gaps, drive strategy, negotiate great contracts, develop teams & grow businesses. From Chief Customer Officer to COO, CIO or consultant, we’re here to address your business needs.

  • Strategic planning & execution
  • Implement performance management framework
  • Business turnaround
  • Technology Roadmap
Operational & Technology Transformations

Transformation Execution

Does your business need to turnaround customer operations? Are you positioned for a successful cloud migration without cost overruns? Perhaps you need to drive quality management to reduce errors and mitigate business risk.

Delivering change is ultimately what Real Blue Sky is all about. Whether your business has major technology initiatives, is overhauling customer operations or needs to scale for growth, we can help you navigate to real results.

  • Operational Turnaround
  • Technology Migration
  • Quality Management
  • Culture Change

Are you missing opportunities to add value and reduce cost? Let’s talk about seizing your opportunities.