A Day of Golf, Networking, and Giving Back Real Blue Sky is proud to again be the presenting sponsor for the 10th Annual Fairways for Families 2023 Golf Tournament supporting…
Kristine LewisSeptember 25, 2023
Blog
In this podcast episode, our own Bryant Richardson shares his insights on enhancing the customer and employee experience through cloud technology with Avaya's Chris Bain. The discussion highlights the growing…
Kristine LewisJuly 12, 2023
The Key to Unveiling Hidden Opportunities and Improving the Customer Experience Have you ever wondered what it's like for a customer to do business with your brand? Quite simply,…
Kristine LewisMay 31, 2023
The contact center is the primary hub of contact between your organization and your customers. Ken Blanchard is credited with reminding us to “Take care of your customers or someone…
Kristine LewisApril 17, 2023
There are many reasons to consider whether to outsource your contact center. Cost is only one of them. Before the internet, customer service was typically limited to a brick-and-mortar storefront,…
Kristine LewisMarch 6, 2023
Consider adding a fractional Chief Information Officer to your team if your small to mid-sized business or organization is looking to take your Information Technology capabilities to the next level. …
Bryant RichardsonFebruary 2, 2023
As we move into 2023, reflecting upon the last few years is essential. From a worldwide pandemic and social distancing to record-high inflation rates, supply chain issues, and staffing shortages,…
Kristine LewisDecember 15, 2022
The elves at Real Blue Sky have researched brands across the land to glean how they’re using AI to enhance the customer experience. Twelve Ways AI Can Make Your Customers’…
Kristine LewisNovember 16, 2022
What Your Brand Needs to Win This Holiday Retail Season Uncertainty Ahead As a brand, you are likely feeling some trepidation about the 2022 holiday retail season. Looking back on…
Kristine LewisOctober 12, 2022
Let’s Talk About Gen Z If your brand hasn’t put considerable effort into incorporating Gen Z into your current business strategy, it’s time to re-evaluate! Gen Z currently makes up…
Kristine LewisSeptember 7, 2022
This is our final post in our series about employee experience! We have covered everything from tools, onboarding, to training. At Real Blue Sky, we know Customers Stay When Employees…
Kristine LewisAugust 9, 2022