Let’s build your path to better customer engagement.

Creating better customer experiences that retain customers doesn’t have to be an expensive or tricky blue-sky endeavor. Let’s talk about how Real Blue Sky can help.

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What We Do

Real Blue Sky delivers business consulting services that emphasize exceptional customer experiences. From acquisition to customer lifecycle, we help you maximize performance of your people, processes and tools. The result is a healthier bottom line.

Customer Operations Assessment

Strategic Assessment, Audit & Consulting

Contract Executive Leadership

Fractional & Interim Leadership

Transformation Execution

Operational & Technology Transformations

At Real Blue Sky, it is our vision to bring our clients’ blue sky customer engagement to life—to make it real by deepening customer relationships through better experiences and delivering on brand promises.

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At Real Blue Sky, it is our vision to bring our clients’ blue sky customer engagement to life—to make it real by deepening customer relationships through better experiences and delivering on brand promises.

Learn More

What Industries We Serve

Banking & Finance
Technology
Telecom
Healthcare
Retail
Nonprofit

Banking & Finance

Retail Banking, Cards & Lending
Insurance
Wealth Management

Technology

Consumer Technology
Subscription Services
Support & Service

Telecom

Landline & Wireless
Cable & Satellite
Internet Service

Healthcare

Patient Engagement
Health Maintenance
Pharma

Retail

Online & Kiosk
Retail Relationship
Service Relationship

Nonprofit

Church
Parachurch
Non-Government Organizations

What They're Saying About Us

“I had worked with Bryant Richardson on a prior business turnaround. So when I needed an off-track transformation initiative turned around, I was confident in Real Blue Sky being able to deliver.

Real Blue Sky not only turned around the off-track initiative, saving my company millions of dollars, Bryant also helped to close new business and manage difficult vendors to favorable outcomes. He saved our a**! I highly recommend and would be glad to work with Real Blue Sky again in the future!”

Andrew BoskoCEO, Skybridge Americas

“I worked with Bryant on a large-scale outsourcing engagement with a global technology client. Bryant's experience with high-performance operating models and ways of working effectively brought additional value to the team, even beyond his individual efforts.

I highly recommend Bryant and would welcome the opportunity to work with him again.”

Shannon HodgesVP Customer Contact Business, Global BPO Services Firm

From Our Blog

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Employee Relations in the Contact Center

I recently had the opportunity to talk about employee relations (ER) issues in the customer…
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The Customer Experience That Shouldn’t Have Been

It was the best of experiences. It was the worst of experiences. Okay, that’s a…

Are you missing opportunities to add value and reduce cost? Let’s talk about seizing your opportunities.